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Delivery Details

Deliveries Before Christmas - Royal Mail

UK DELIVERIES

Tuesday 20 December           2nd Class and Royal Mail Signed For®

Wednesday 21 December     1st Class and Royal Mail Signed For®

Thursday 22 December          Royal Mail Special Delivery Guaranteed®

Friday 23 December                Special Delivery Saturday Guaranteed


 

INTERNATIONAL DELIVERIES

Saturday 3 December           Africa, Middle East

Wednesday 7 December      Cyprus, Asia, Far East (including Japan), Eastern Europe (except Poland, Czech Republic and Slovakia)

Thursday 8 December          Caribbean, Central & South America

Saturday 10 December         Greece, Australia, New Zealand

Wednesday 14 December    Czech Republic, Germany, Italy, Poland

Thursday 15 December        Canada, Finland, Sweden, USA

Friday 16 December              Austria, Denmark, Iceland, Netherlands, Norway,             
                                                  Portugal, Slovakia, Spain, Switzerland

Saturday 17 December         Belgium, France, Ireland, Luxembourg


 

OUR CHRISTMAS OPENING:

FRIDAY 23RD DECEMBER:   CLOSE AT 1PM
SATURDAY & SUNDAY 24TH/25TH DECEMBER: CLOSED
MONDAY 26TH DECEMBER: CLOSED
TUESDAY 27TH DECEMBER: CLOSED

WEDNESDAY 28TH DECEMBER: OPEN AS USUAL
THURSDAY 29TH DECEMBER: OPEN AS USUAL

FRIDAY 30TH DECEMBER: CLOSED
SATURDAY & SUNDAY 31ST DECEMBER & 1ST JANUARY - CLOSED
MONDAY 2ND JANUARY - CLOSED

TUESDAY 3RD JANUARY - NORMAL SERVICE RESUMES

THE WEBSITE WILL BE LIVE AND AVAILABLE THROUGHOUT THE HOLIDAY PERIOD. 
ORDERS WILL BE PROCESSED AND DESPATCHED IN ORDER DURING NORMAL SERVICE.

 

We aim to process orders received by 2pm on the same working day, but please bear in mind the time difference if you live outside the UK. Some orders are shipped with Tracking Numbers and require a signature on delivery. This helps to ensure you receive your order and that a responsible adult signs for it. Some postal services share their Tracking Facility, for example, in the US it is possible to track your order on www.usps.com using the Tracking Number we send you. USPS is not always the fastest service for delivery and updating but they try their best! National Postal Services in a range of other countries also offer a Tracking service.

We have implemented a cost-by-weight system to try and make the prices fairer, especially for small orders. The UK postage rate now starts at just £1.22. We can usually send smaller orders containing 10ml bottles at the Large Letter rate, but anything bigger means it has to go at the Small Packet rate which is substantially higher. 30ml bottles are too big in diameter to be classed as a 'large letter', so the price for those is £4.05 including VAT, the small packet rate. Empty bottles are sent at the Small Packet rate but we have added an extra 2 bottles when buying  the10ml option.  Orders over £60.00 or containing high strength Eliquid will normally be sent by Signed For Delivery at no extra charge.

We are required by law to charge VAT on all UK and EU postage prices because we are VAT registered and trading as a UK business.


Postage charges should be shown in your basket and at checkout so you know the cost in advance.
If you have any queries please email us.
If you are interested in bulk purchases please submit an enquiry via our Trade Page.
Please click the following link to view a copy of the Royal Mail Price Guide and you will see the latest costs.

If you are outside the UK, we use the 'Europe With Tracking & Insurance' or 'Outside Europe With Tracking & Insurance' options, otherwise we could not be held responsible for uninsured lost mail.

Royal Mail rules state that we cannot file a claim for loss unless at least 20 working days (for items posted to Europe) or 25 working days (for items to the rest of the world) have passed from the due delivery date. To file a claim, the item must be shipped using the Tracked & Insured option at checkout.

We use Royal Mail for most UK and International deliveries.

Zone Rates UK from £1.20, EU from £10.50 Insured, Rest of World from £10.50 Insured.



Next Day UK delivery is available on all orders where the following criteria have been met:

* The order is placed before the 2pm cut off time.
* All items on the order are in stock and available for delivery.
* Cleared funds have been received in full for the order total.
* Delivery is to a UK mainland address, * post code restrictions might apply.
* Applies to next working day, excludes bank holidays and Sundays.

* Some Postcodes in Scotland might not covered by Royal Mail Next Day service.

Click here for Royal Mail Next Day Coverage
 
Please see our Terms and Conditions for full details regarding lost mail etc.
 
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